**I received a copy of this book from the publisher for the purpose of this review**
I am a big fan of Gary Chapman's The 5 Love Languages: The Secret to Love That Lasts and was excited to see that he had transitioned the concepts of the five love languages into a business setting. I have found that my biggest complaint with most of the companies that I have worked with was that so few people expressed appreciation for their workers and volunteers. Despite being a hard worker, it is hard to really try your hardest when you feel that what you are doing isn't important or appreciated. This books does a great job giving examples of how to convey appreciation and how different people will feel appreciation from different actions.
The five languages of appreciation, mirroring that five love languages were Words of Affirmation, Quality Time, Giving Gifts, Acts of Service, and Physical Touch. I thought it was good that the book strongly downplayed the role of physical touch in the workplace, but provided specific examples that would be ok (high five, hand shake, pat on the back) because while physical touch may be great for expressing love, you must be much more careful of that in the workplace.
Gary and Paul found that there is often a correlation between someone's primarily love language and their primary language of appreciation, but the two are not always the same. I was glad that their studies reached this conclusion, because I was originally worried that in reading this book I would be merely absorbing the same information I got from The Five Love Languages. The authors found that like your primary love language, your primary language of appreciation typically remains constant through an individuals life, but there are factors that will temporarily change it. They discussed how certain stages in life or how specific circumstances could temporarily change the primary means through which an individual feels appreciation.
OverallI I thought the book was great, a little appreciation is often very cheap, if not free to implement, and it can make a huge difference in job satisfaction and performance. I would recommend this book and I hope more people will show appreciation for their co-workers, subordinantes, and superiors. Lastly, I would recommend buying the book new to receive a code the the MBA Inventory (buying a code separately costs $20), which will help you determine your primary, secondary, and least important language of appreciation. You can find this book at http://mpnewsroom.com/books/5-languages-appreciation-workplace.